By Tricitynews
New Delhi 19th Feb,
2020:- Ola, one of the world’s largest ride-hailing companies, felicitated
its top-rated driver-partners across 7 cities for their exemplary service. In
an event held in the city, Ola lauded the commitment of its driver partners and
commended their excellent track record. Attending the ceremony with their
families, these heroes received letter of appreciation from Bhavish Aggarwal,
Co-founder and CEO of Ola, along with utility gifts for them and their
families.
‘Heroes of Ola’ is an ongoing program
which recognises the efforts of driver-partners who continue to go above and
beyond their call of duty. The Company is reaching out to its 200 million+
consumers through various platforms, to enable sharing their experiences with Ola
driver partners, who through big or small gestures, have gone above and beyond
to serve customers, or have displayed exemplary character in service of the
public. Ola consolidated customer feedback received through multiple channels
to shortlist star performers in Delhi. Offering the driver partners more
opportunities to reap the benefits of the program, Ola will reward heroes from
across the country, every month.
Gayasuddin, Mukesh Kumar, Vikash Kumar, Ajit Singh, and
Ashok Kumar were among those
being felicitated in the city. The criteria for them receiving this award
ranged from earning five-star reviews and customer feedback, amongst
others.
Ashok Kumar, one of the ‘Heroes of Ola’ from Delhi, said that it
is a part of his job to treat him customers with respect and ensure that their
rides are comfortable and safe. When your work is appreciated, it drives you to
go the extra mile. This recognition is humbling; it brings great joy to him and
his family.
Commenting on
the programme, Arun Srinivas,
Chief Sales and Marketing Officer, Ola, said that Ola is focused on providing a platform that
is equally convenient for its driver-partners as well as its customers. More
often than not, the contributions of driver-partners go unnoticed. We find
thousands of instances around us of courage, compassion and empathy from our
service providers. Heroes of Ola are one such platform to bring these inspiring
experiences to the forefront.
Ola’s customers
can share their stories with #HeroesofOla on the Company’s social media
channels including Instagram and Twitter as well as through their in-app
feedback section.
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