By Tricity News
Chandigarh
02nd May:- Canara
HSBC Oriental Bank of Commerce Life Insurance Company announced that it has
been accorded the ISO 9001:
2015 certification for establishing quality management
standards within the company, a feat achieved by very few life insurers.
ISO 9001: 2015 is designed to help
companies ensure that they meet the needs of customers and other stakeholders
while meeting statutory and regulatory requirements related to a product or
services.
Aligned to the Company's vision of
keeping customer first and in its constant endeavor to enhance servicing
capabilities, multiple initiatives have been taken. The Company has inducted
internal processes to establish quality management system in its product design
and development, customer service and operations.
Speaking about this
achievement, Anuj Mathur, Chief
Executive Officer, Canara HSBC Oriental Bank of Commerce Life Insurance said
that customer
centricity is embedded in our corporate culture and we are committed to provide
best in class services to our customers. We have integrated our systems and
processes; strengthened internal controls and continue to rely upon the global
standards to enhance customer experience.
The Company has access to pan-India
network of over 10,000 branches of bank partners. The formidable
distribution strength and in-depth knowledge of Canara Bank, HSBC and Oriental
Bank of Commerce make Canara HSBC Oriental Bank of Commerce Life Insurance an
unparalleled union of financial strength, expertise and most importantly
“Trust”.
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