SBI Organizes Town Hall Meeting for Customers

By Tricitynews Reporter

Chandigarh 16^th March:- State Bank of India organized Town Hall meetings all over India, across all District & Tehsil Centers on 15^th of March 2017. The Associate Banks are going to be merged with SBI w.e.f 01.04.2017, to augment and to reaffirm its commitment to provide better services to customers & general public. It was an open invitation for customers and general public to participate in the meeting and share their experiences and expectations from SBI which would help the bank to further enhance and improve its customer service. 

 

As a part of the series of meetings, a Town Hall Meeting was held in Chandigarh at Hotel Sunbeam, Sector 22, Chandigarh. Representatives from Associate Bank's also participated. More than 100 citizens of Chandigarh attended the meeting. Anil Kishora, Chief General Manager, SBI Chandigarh Circle addressed the gathering.

In his address, Anil Kishora said that the Bank is committed to achieve excellence in customer service. He focused on using Digital Banking Channels like Internet Banking, Mobile Banking, ATM etc, to provide round the clock service & access of the Banking services to the general public. He also urged upon the public to carry International Debit & Credit Cards with them, while travelling abroad, which is the most convenient medium of spending there.

Besides providing the information about latest products and schemes of the Bank, representatives from SBI's subsidiaries like SBI Mutual Fund, SBI Life Insurance, SBI General Insurance and SBI Card also disseminated their product knowledge to enable the gathering to understand the schemes in a very simple and effective way. An open session followed where many customers shared their banking experiences with SBI and Associate Banks, gave their valuable suggestions and feedback. Their queries were nicely addressed by the Chief General Manager Anil Kishora & Deputy General Manager, Mohan Ganeshan and other officials. Concluding the meeting, Anil Kishora thanked the customers for their valuable suggestions and assured that their feedback would help in designing new tools for making improvements in existing services. He said that it would be a continuous process and it would be the endeavor of the bank to hold such meetings at regular intervals.